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JamesI
JamesI, Technician
Category: Electronics
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Experience:  I have provided on site support for a range of devices from media to telecoms.
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I have a DMR ES30V and the DVD refuses to open. Is there an

Customer Question

I have a DMR ES30V and the DVD refuses to open. Is there an easy solution?
Submitted: 22 days ago.
Category: Electronics
Expert:  JamesI replied 22 days ago.

Hi Customer,

The DMR ES30V, doesnt have a manual user eject facility unfortunately.

In most cases unplugging the unit for 5 minutes then plugging it back in, give it two minutes to settle down then press the eject button once, and wait a further minute or two should result in the disk tray ejecting.

Should this not work the next step is to strip it down and remove the lid, you cant force the tray out from the front as it has a locking mechanism.

Regards

James

Expert:  JamesI replied 20 days ago.

Hi Customer, I havent heard back from you, if you have everything you need, please rate the service received using the star rating, so I can close the case.

Should you need any further assistance please advise how I can assist you further.

Regards

James

Expert:  JamesI replied 16 days ago.

Hi Customer, so I can close the case please login and rate the service received using the star rating on the Just Answer page, should you need further assistance please let me know.

Thanks

James

Expert:  JamesI replied 14 days ago.
Hi Customer, so I can close the case please login and rate the service received using the star rating on the Just Answer page, should you need further assistance please let me know. Thanks James
Expert:  JamesI replied 12 days ago.

Hi Customer, so I can close the case please login and rate the service received using the star rating on the Just Answer page, should you need further assistance please let me know.

Thanks

James

Expert:  JamesI replied 10 days ago.
Hi Stu, so I can close the case please login and rate the service received using the star rating on the Just Answer page, should you need further assistance please let me know. Thanks James

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