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JamesI
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Category: Electronics
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Experience:  I have provided on site support for a range of devices from media to telecoms.
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On my Panasonic 58DX902B Sky Q 3D content just appears as

Customer Question

On my Panasonic 58DX902B Sky Q 3D content just appears as side by side images but the TVs 3D options are greyed out hence 3D can't be activated/adjusted.
Please advise.
Regards.
Submitted: 18 days ago.
Category: Electronics
Expert:  JamesI replied 18 days ago.

Have you set the TV output to use 1080i?

How are you accessing the 3D option, via a button on the remote (next to standby\power)?

In most cases doing a factory reset of the TV will clear this fault, as in some instances the processor locks up and doesnt detect a 3D SBS image is being provided.

Let me know how you get on

Expert:  JamesI replied 14 days ago.

Hi Andrew, I havent heard back from you do you require any further assistance?

Expert:  JamesI replied 13 days ago.

Hi Andrew,

I havent heard back from you please let me know if you have any follow on questions.

So I can claim payment from JA for answering your question, I would appreciate if you can rate the service received using the star rating on the question page.

Regards

James

Expert:  JamesI replied 12 days ago.

Hi Andrew,

Do you need any further assistance?

Appreciate if you can rate the service received using star rating on the page..

Regards

James

Expert:  JamesI replied 11 days ago.
Hi Andrew,Do you need any further assistance?Appreciate if you can rate the service received using star rating on the page..RegardsJames
Expert:  JamesI replied 10 days ago.

Hi Andrew,

Do you need any further assistance?

Appreciate if you can rate the service received using star rating on the page..

Regards

James

Expert:  JamesI replied 8 days ago.
Hi Andrew, Do you need any further assistance? Appreciate if you can rate the service received using star rating on the page.. Regards James

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