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Pete
Pete, Engineer
Category: Electronics
Satisfied Customers: 18111
Experience:  Over 16 years of experience in the Electronics and IT industries.
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I have a strange (for me) problem with my Samsung le23r8 tv.

Customer Question

Hello. I have a strange (for me) problem with my Samsung le23r8 tv. Suddenly, for the past few weeks, every time I switch it on, it shows "no signal". But if I press 1 BBC 1 comes on, etc. however, it does not seem to recognise my BT Vision connection. Any advice?
Submitted: 10 months ago.
Category: Electronics
Expert:  Pete replied 10 months ago.

Hi there,

Have you recently changed or upgraded your BT broadband?

If so, this may have affected the BT Vision connection.

Please confirm back...

Pete.

Expert:  Pete replied 10 months ago.

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You can always reply back at any time if you need further assistance.
Pete.
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Customer: replied 10 months ago.
No, I have not.
Expert:  Pete replied 10 months ago.

Ok, can you go to www.speedtest.net on a computer connected to your broadband connection and let me know what speed results you are getting?

Customer: replied 10 months ago.
I am at work now, but will do so when I get home tonight ...
Expert:  Pete replied 10 months ago.

Ok, looking forward to hearing from you tonight.

Pete.

Customer: replied 10 months ago.
Hi Pete,
My download speed is 31.40 and upload is 9.45.
Cheers,
Marianne
Customer: replied 10 months ago.
Hi Pete,
As you never got back to me, I assume you had no answer to my problem.
Cheers,
Marianne