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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 39538
Experience:  Electronics Engineer
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How do I clear all information on my tomtom go 720

Resolved Question:

how do I clear all information on my tomtom go 720
Submitted: 5 months ago.
Category: Electronics
Expert:  Richard replied 5 months ago.

Hi there and welcome

To do this, go to the menu, go to preferences and choose Show all menu options

Then you see the Restore Factory Settings button, choose this and it will wipe all data and return the device to new.

If you have any problems, or would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.

Thank you

Customer: replied 5 months ago.
my menu doesn't show that
Expert:  Richard replied 5 months ago.

Does not show which what sorry? Which step are you referring to?

Expert:  Richard replied 5 months ago.

Can you reply to me on this please so I can further assist you?

Customer: replied 5 months ago.
the menu doesn't show anything remotely like you discribed
Expert:  Richard replied 5 months ago.

Please go to the bottom of page 63 here

http://download.tomtom.com/open/manuals/device/refman/TomTom-GO-en-US.pdf

And you will see the screen shots of the instructions I am providing you

Customer: replied 5 months ago.
Hi Richard
eventually accessed instructions you sent didn't know how to get into that part of menu sussed it out eventually thanksDavie
Expert:  Richard replied 5 months ago.

Perfect Davie!

They hide the option in the menu well

If you would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.

Thank you

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