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Richard
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How do I clear all information on my tomtom go 720

Resolved Question:

how do I clear all information on my tomtom go 720
Submitted: 12 days ago.
Category: Electronics
Expert:  Richard replied 12 days ago.

Hi there and welcome

To do this, go to the menu, go to preferences and choose Show all menu options

Then you see the Restore Factory Settings button, choose this and it will wipe all data and return the device to new.

If you have any problems, or would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.

Thank you

Customer: replied 12 days ago.
my menu doesn't show that
Expert:  Richard replied 12 days ago.

Does not show which what sorry? Which step are you referring to?

Expert:  Richard replied 12 days ago.

Can you reply to me on this please so I can further assist you?

Customer: replied 12 days ago.
the menu doesn't show anything remotely like you discribed
Expert:  Richard replied 12 days ago.

Please go to the bottom of page 63 here

http://download.tomtom.com/open/manuals/device/refman/TomTom-GO-en-US.pdf

And you will see the screen shots of the instructions I am providing you

Customer: replied 9 days ago.
Hi Richard
eventually accessed instructions you sent didn't know how to get into that part of menu sussed it out eventually thanksDavie
Expert:  Richard replied 9 days ago.

Perfect Davie!

They hide the option in the menu well

If you would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.

Thank you

Richard, Engineer
Category: Electronics
Satisfied Customers: 36119
Experience: Electronics Engineer
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