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Richard Hill
Richard Hill, Customer Service
Category: Electronics
Satisfied Customers: 489
Experience:  A good general knowledge of electronics, computers and telephony. I can usually get most things fixed.
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TECH-SAVVY BUT ASKED AMAZON TO PROVIDE NEW PASSWORD AND DID

Resolved Question:

I AM NOT TECH-SAVVY BUT ASKED AMAZON TO PROVIDE NEW PASSWORD ***** DID ALL I HAD TO DO.IT DOESN'T WORK.WHY?REGARDS, ***** *****
Submitted: 1 month ago.
Category: Electronics
Expert:  Richard Hill replied 1 month ago.

Hi Susan,

What device are you using to connect to Amazon?

Are you getting onto the website itself and can navigate around OK?

Best Regards,

Rich

Richard Hill and other Electronics Specialists are ready to help you
Customer: replied 1 month ago.
I have a Kindle White and, so far as I know (!!!) never have to connect to Amazon.
Customer: replied 1 month ago.
It's been 15 minutes so far. How much longer? Very boring. Susan Conrad
Customer: replied 1 month ago.
Hope you are who you say you are and not using the time to raid my card?!
Customer: replied 1 month ago.
You say 'online conversation'. Does this mean I have to do something?