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JamesI
JamesI, Technician
Category: Electronics
Satisfied Customers: 2021
Experience:  I have provided on site support for a range of devices from media to telecoms.
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My philips tv says "video format not supported" when i try

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My philips tv says "video format not supported" when i try to use my hp laptop with an hdmi. what should i do?
Customer: replied 3 months ago.
My philips tv says "video format not supported" when i try to use my hp laptop with an hdmi. what should i do?
Customer: replied 3 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer: replied 3 months ago.
Let me know if you need more information, or send me the service offer(s) so we can proceed.

Hi Bami,

It suggests your resolution set on the laptop is not compatible, are you trying to display on the laptop screen and the TV or just the TV, and when the TV says its not supported does your laptop display go blank?

JamesI and other Electronics Specialists are ready to help you
Customer: replied 3 months ago.
Thanks,for the response,JUST the TV.my laptop display doesn't go blank.

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Customer: replied 3 months ago.
hello, james please I need help

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