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Pete
Pete, Engineer
Category: Electronics
Satisfied Customers: 18990
Experience:  Over 16 years of experience in the Electronics and IT industries.
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My Sam4s NR-510R keeps locking out with Paper end, randomly.

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My Sam4s NR-510R keeps locking out with Paper end, randomly. Is there a way round the problem. The 'eye' appears clear. Can you help?

Hi Richard,

Do you have a full roll of paper loaded?

Customer: replied 1 month ago.
Customer: replied 1 month ago.
New Roll Added. Removed first two rounds.

Sometimes a new full roll does not fit in correctly and the sensor does not detect the paper roll;

Can you check that the sensor is clean and the paper roll is pushed in fully?

Customer: replied 1 month ago.
Can the lock-out be bypassed?

You can fit a label over the sensor to fool it into seeing a roll at all times.

If that doesn't work then there is a fault with the sensor.

Customer: replied 1 month ago.
repeat, can the lockout be bypassed?

Not in the settings, however you can fit a label over the sensor to fool it into seeing a roll at all times.

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