How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard
Richard, Software Engineer
Category: Email
Satisfied Customers: 40340
Experience:  Over 15 year experience in Email Systems and Programs
32989067
Type Your Email Question Here...
Richard is online now

Hi ..I lost very important messages in the junk folder

Customer Question

Hi ..

I lost very important messages in the junk folder of my Hotmail account. I couldn't find them also in the deleted items basket. Please help me to recover theses messages as soon as possible.

Regards

Hamad
Submitted: 4 years ago.
Category: Email
Expert:  Richard replied 4 years ago.
Hi there and welcome

Go to the Delete Folder, than right at the bottom of the page is

Lost a message? When you recover deleted messages, we bring back as many as we can. Learn more

Click Recover Deleted Messages and it should be returned

If you have any difficulties, please let me know