when I used to log in to sky email I clcked on sky e mail and tools but now I cannot seem o find the sky mail and tools
no google is intrnet provier I go to sky e ail from there but s isaid cannot fd the item
sorry I got it wrong its tternet explorer then type in sy email then when page opens go sky email and tools click on that then type in password
no when intenet expl opens I type insky e mail and tools
fraid no as I said I am not up with computers I am a bit old as iam 71 years old I just seems a little complicated for me
thank you sorry I was not to helpful to you
Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. You can always go to the website http://www.sky.com to use your sky email. Please try this:
In Internet Explorer, click on the Tools option (or the wheel/gear icon) at the top, then click on Internet Options,
, then delete everything in the Home page box
, then type sky.com then click on Apply
, then close Internet Explorer, then re-open Internet Explorer,
, then click on Email option near the top right in order to use email.
If that does not work, please try:
Or if you'd like to, it's easier that we can set up a screen sharing session, so I can check and fix this issue directly for you. With screen sharing session, I can do all these steps for you directly. Please let me know.
Please click on the Reply to Expert tab below, and reply back to me, so I can help further. Thank you very much,