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Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
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My emails wont open for 3 days now, I dont know why!

Customer Question

My emails won't open for 3 days now, I don't know why!
Submitted: 4 years ago.
Category: Email
Expert:  James K. replied 4 years ago.

Hello

 

My name is James

 

Welcome to Just Answer

 

Can you log into your Email at AOL but when you click on them they don't Open ?

 

Customer: replied 4 years ago.
I can open them and read them on aol, but when I click on email options and check other email to read my business emails ([email protected]) they won't open. Been like this for the past 3 days now! Can you help?
Expert:  James K. replied 4 years ago.

Ok

 

So you have your business Email set up in Aol,

 

This should have its own webmail as well

 

Can you give me the second Part only of the email address the Bit after the @ Sign for the address please

 

 

Customer: replied 4 years ago.

aol.com
Expert:  James K. replied 4 years ago.
right so both addresses are aol.com ?
Customer: replied 4 years ago.
Yes, that's correct
Expert:  James K. replied 4 years ago.
Ok if you go to

mail.aol.com

Enter the ~Email Address and password XXXXX the Address that wont open can you get your email ?
Customer: replied 4 years ago.
No still won't open
Customer: replied 4 years ago.
No still won't open!
Expert:  James K. replied 4 years ago.
What happens are you able to log in , dose it give you an error ?
Customer: replied 4 years ago.
No, I can log in, just won't open the emails.
Expert:  James K. replied 4 years ago.
Ok thanks

so you can log in you see them but when you click on them they wont open if this is the case i can fix it ?