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arsufi2002
arsufi2002, Computer Support Specialist
Category: Email
Satisfied Customers: 985
Experience:  MCSE, RHCE, IBM System X Server Certified
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I have deleted my Hotmail account in error. I have an alias

Customer Question

I have deleted my Hotmail account in error. I have an alias and need to get my contact lists and emails and of course my account back on line. What to do? Help? Suicidal Bob
Submitted: 3 years ago.
Category: Email
Expert:  arsufi2002 replied 3 years ago.
Hi,
Welcome to Just Answer.
My name isXXXXX look forward to assisting you today with your question and providing the best answer possible.

By the way, what's the deleted mail id?
For security reasom Just Answer will block mail id, so please enter mail without using @ sympol
eg: myname yahoo.com

Will you mind sharing your password?

please reply
Customer: replied 3 years ago.


bbeynsbergerWink+


 


 


no as I will change after retrieving my account

Expert:  arsufi2002 replied 3 years ago.
Hi,
I need your deleted mail id too?
For security reasom Just Answer will block mail id, so please enter mail without using @ sympol
eg: myname yahoo.com

please reply
Expert:  arsufi2002 replied 3 years ago.
Sorry sir, i can't read your mail since JA blocks

Please don't add @ sympol on your mail id. Type this format

fiyaz hotmail.com

Customer: replied 3 years ago.


this feels like you are wasting my time what difference that I gave you with the @ as the account is readable


bbeynsberger hotmail.com


 

Customer: replied 3 years ago.
Relist: Answer quality.
Expert:  arsufi2002 replied 3 years ago.
Hi,
Can you share the recovery/alternate mail id that you entered while signup this account?

reply
Customer: replied 3 years ago.
Relist: Other.
2 hours plus for no result as yet, what's the problem?
Expert:  arsufi2002 replied 3 years ago.

Hello sir,
I am really sorry for keeping you on hold. I was checking the alternate ways to recover mail id but it didn't work. As you said the account has been closed for this mail id bbeynsberger hotmail.com.
What we can do is to contact Hotmail tech team for Account activation. As you know we are independent team who has no relation with hotmail or any third party company. So we can't directly contact them. I will guide you to recover lost/deleted mail id.

Here's the procedure that you can follow

1: Clicl below link
http://windows.microsoft.com/en-US/windows-live/account-close-account
2: click chat with Microsoft Support (right middle) on web page


3: Click Start Chat


Note: Allow pop to run. Chat screen will not come unless you allow pop to run


4: Once Again click Start chat (step 3)once you have allowed pop to run
5: Thisi starts start window, now enter you name and other details then click Begin Chat window
6: A tech person will be connected soon, just tell him/her about account activation and they will help you re-activate account

Please let me know if you have further query regarding above steps

please update status
Thanks

Expert:  arsufi2002 replied 3 years ago.

Hello sir,
didn't find you back


Has above suggetion helped to get account back
Please reply status
:)
Regards,
Fiyaz

Customer: replied 3 years ago.

no they haven't

Expert:  arsufi2002 replied 3 years ago.
What they have said?

Expert:  arsufi2002 replied 3 years ago.
Hello sr,
Have you chat with them?

If yes, did they agreed to recover hotmail id?

please reply.
Customer: replied 3 years ago.


I have already replied to customer services and I am awaiting for a reply from then. Microsoft Hot line has confirmed that an account that has been deleted can not be recuperated for 365 days. Than you


 


 

Expert:  arsufi2002 replied 3 years ago.

Thanks for your update.

I am sorry to hear that you are still waiting for reply from Microsoft. As said earlier, i can only guide you since its something that deals with Microsoft. I am happy to help if you have further query on this.

Expert rating is important to us. As an expert how you rate me? (positive or negative)
please reply

 

Thanks

Customer: replied 3 years ago.


positive in the sense you pointed me in the right direction, but not entirely satisfied as I would think that an expert would know that a deleted account can not be recovered.

Expert:  arsufi2002 replied 3 years ago.
Thanks for your reply
As i said earlier, it is something that lies beyond our control and i can only guide you to retrieve profile.

I don't know what has happended with your account because i had re-activated a closed hotmail profile of my friend using below link and it worked
http://mail.live.com/mail/CloseAccountConfirmation.aspx

that's why i refused to say its impossible to retrieve closed profile.

Thanks





Expert:  arsufi2002 replied 3 years ago.
Hello sr,
will you mind rating my service, please?
(click below smiley button to rate)

Expert rating is an important factor on JA. Your rating can help me to pass higher level and also to get paid.
(If you don't want to rate, please let me know. Please don't use bad or poor service as it may effect me)

Have great day
Thanks

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