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Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 9841
Experience:  Computer specialist
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I cant get into my Email since it was altered, ive tried

Customer Question

I can't get into my Email since it was altered, i've tried 6times with no joy, it is only since the change, my Email address [email protected] can you help me please
Submitted: 3 years ago.
Category: Email
Expert:  Randy Computer Tech replied 3 years ago.

Hi Phylis, Laughing
My name is Randy.
I can assist you with this via screen share with a remote connection.

Click the following link: http://www.join.me
- On the join me page, click the Orange Circle with the play button in the box that says SHARE or START MEETING.
When the download is finished click on it and allow the remote app to run.
- Once it is finished, please reply to me with the 9 digit number that appears on the top of your screen.
Customer: replied 3 years ago.

i can not get in , ipressed orange circle nothing happened ,please cancel this appointment and my visa card transaction, ill try again later

Expert:  Randy Computer Tech replied 3 years ago.
okay, thank you.
Please let me know if you need any other assistance.