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all the my computer BT Yahoo e-mails are notl showing all the In Box messages in the normal way; and whatever I click on the page is shown below about 6 of the latest e-mails (not all the In Box) and stays there - NOT NORMAL - HELP PLEASE My landline tel no is XXXXX XXXXXX
Hello Jean! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. Can you please click on the website below, and allow the ScreenConnect remote program to run, then we can chat, and I will be able to help you directly:http://126.96.36.199:8040/?Session=4ddea596-3da3-4926-888b-0720c54ddb32Thank you,
Sorry I should have given you Firefox not Microsoft.
That's okay. Can you go to the shorter website below in Internet Explorer (the big 'e' program icon, not Firefox):http://tinyurl.com/kzaql9sPut the above website in the address bar on the top in Internet Explorer, then press the Enter key:
, and allow the ScreenConnect program to download / open / run, and try any other option it gives you as needed. Edit: It looks like you are away, so I'm canceling the website link for now. Please reply back when you are available to continue. Thank you,