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jstinehelfer
jstinehelfer, Computer Repairer
Category: Email
Satisfied Customers: 649
Experience:  A+ Comptia Certified computer repair
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hi there I am trying to book the fight on sky box tonight

Customer Question

hi there
I am trying to book the fight on sky box tonight but the message coming up is that on demand is temporarialy ununavaliable and we have been trying all day please could you help this is urgent there is a code 6161
many thanks
a b fleet
Submitted: 3 years ago.
Category: Email
Expert:  jstinehelfer replied 3 years ago.

jstinehelfer :

Hello my name is John and I will be assisting you today. I understand technology can be frustrating at times and hopefully together we can come up with a solution to your problem.

jstinehelfer :

I understand your having problems with your On Demand with your Skybox

jstinehelfer :

First thing I would like to ask is have you power cycled your skybox

JACUSTOMER-3ieiax32- :

this is a TiVo box and yes we have power

jstinehelfer :

Just to be sure this is a Tivo not a Skybox?

JACUSTOMER-3ieiax32- :

please do not do anything now one of you team called jane has rebooted it and it is now working

JACUSTOMER-3ieiax32- :

thank you very very much anyawy

JACUSTOMER-3ieiax32- :

allan fleet

jstinehelfer :

I am glad this was able to get fixed

jstinehelfer :

So them power cycling the Tivo box must have fixed it.

jstinehelfer :

Have you tested it to make sure your not getting the same error

jstinehelfer :

If you need more help please ask and I will be glad to answer any more question about this issue.

If you are happy with my work please take the time and give me a good rating. I appreciate your business. If you need any help in the future you can go to http://www.justanswer.com/computer/expert-john-stinehelfer/ and reach me there. Thank you for using JustAnswer we value your business. Please have a wonderful day

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