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Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
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Customer Question

no longer use [email protected], now [email protected] When I want to submit scanned downloads for transmission, the old email comes up. I wish to [email protected], please advise how I can do this. Thank you. XXXXX King
Submitted: 3 years ago.
Category: Email
Expert:  jhannell replied 3 years ago.

Jerry Hannell :

hello sir

Jerry Hannell :

I would like to help you, please let me know when you are ready.

JACUSTOMER-jg64ia1z- :

I am ready but have no wish to sign up for anything. I wish for the free trial. AT 91 years of age money is tight.

Jerry Hannell :

hi,

Jerry Hannell :

what is the email address you want to cancel?

Jerry Hannell :

can you type it here again

Jerry Hannell :

when typing your email, please replace @ with AT

JACUSTOMER-jg64ia1z- :

[email protected]

Jerry Hannell :

can you type again, when typing your email, please replace @ with AT

JACUSTOMER-jg64ia1z- :

limurathotmail.com

Jerry Hannell :

ok, to be able to fix this problem, please click on this link:
https://login.live.com/logout.srf

Jerry Hannell :

and then go to Hotmail.com again

Jerry Hannell :

this time, you will see that it will ask you to enter your info.

Jerry Hannell :

just enter your new info (new email address, password)

Jerry Hannell :

and you will be in

Jerry Hannell :

were you able to Access your new Hotmail now?

JACUSTOMER-jg64ia1z- :

If I log in the one above you suggest, I get Tesco.

Jerry Hannell :

can you go to Hotmail.com

Jerry Hannell :

what happens?

JACUSTOMER-jg64ia1z- :

All iwant is for you to delete email [email protected]

Jerry Hannell :

when you go to Hotmail, what happens? it opens your old Hotmail?

JACUSTOMER-jg64ia1z- :

I will lose thisIf I delete this conversation to go into hotmail

Jerry Hannell :

normally how did you go to the one above i suggest? did you use a different browser?

JACUSTOMER-jg64ia1z- :

You are now losing me. Please delete email [email protected] and that will be the end of the matter.

Jerry Hannell :

your email has been deleted when you click on the link i suggested above. so you can Access your new email now

Jerry Hannell :

are you able to Access your new email now?

JACUSTOMER-jg64ia1z- :

Again I got Tesco, service not good so sign off

Jerry Hannell :

you need to type Hotmail.com

Jerry Hannell :

into your addressbar and then Access hotmail

Jerry Hannell :

can you click on this link:

Jerry Hannell :

www.hotmail.com

Jerry Hannell :

hi again,

Jerry Hannell :

were you able to Access Hotmail now?

Jerry Hannell :

www.hotmail.com