How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Frederick S Your Own Question

Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
33925084
Type Your Email Question Here...
Frederick S is online now

no longer use [email protected], now [email protected]

Customer Question

no longer use [email protected], now [email protected] When I want to submit scanned downloads for transmission, the old email comes up. I wish to [email protected], please advise how I can do this. Thank you. XXXXX King
Submitted: 3 years ago.
Category: Email
Expert:  jhannell replied 3 years ago.

Jerry Hannell :

hello sir

Jerry Hannell :

I would like to help you, please let me know when you are ready.

JACUSTOMER-jg64ia1z- :

I am ready but have no wish to sign up for anything. I wish for the free trial. AT 91 years of age money is tight.

Jerry Hannell :

hi,

Jerry Hannell :

what is the email address you want to cancel?

Jerry Hannell :

can you type it here again

Jerry Hannell :

when typing your email, please replace @ with AT

JACUSTOMER-jg64ia1z- :

[email protected]

Jerry Hannell :

can you type again, when typing your email, please replace @ with AT

JACUSTOMER-jg64ia1z- :

limurathotmail.com

Jerry Hannell :

ok, to be able to fix this problem, please click on this link:
https://login.live.com/logout.srf

Jerry Hannell :

and then go to Hotmail.com again

Jerry Hannell :

this time, you will see that it will ask you to enter your info.

Jerry Hannell :

just enter your new info (new email address, password)

Jerry Hannell :

and you will be in

Jerry Hannell :

were you able to Access your new Hotmail now?

JACUSTOMER-jg64ia1z- :

If I log in the one above you suggest, I get Tesco.

Jerry Hannell :

can you go to Hotmail.com

Jerry Hannell :

what happens?

JACUSTOMER-jg64ia1z- :

All iwant is for you to delete email [email protected]

Jerry Hannell :

when you go to Hotmail, what happens? it opens your old Hotmail?

JACUSTOMER-jg64ia1z- :

I will lose thisIf I delete this conversation to go into hotmail

Jerry Hannell :

normally how did you go to the one above i suggest? did you use a different browser?

JACUSTOMER-jg64ia1z- :

You are now losing me. Please delete email [email protected] and that will be the end of the matter.

Jerry Hannell :

your email has been deleted when you click on the link i suggested above. so you can Access your new email now

Jerry Hannell :

are you able to Access your new email now?

JACUSTOMER-jg64ia1z- :

Again I got Tesco, service not good so sign off

Jerry Hannell :

you need to type Hotmail.com

Jerry Hannell :

into your addressbar and then Access hotmail

Jerry Hannell :

can you click on this link:

Jerry Hannell :

www.hotmail.com

Jerry Hannell :

hi again,

Jerry Hannell :

were you able to Access Hotmail now?

Jerry Hannell :

www.hotmail.com

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
< Previous | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Frederick S

    Frederick S

    Computer Specialist

    Satisfied Customers:

    699
    Computer technician; founder of a home PC repair company.
< Last | Next >
  • http://ww2.justanswer.com/uploads/FS/fszcze/2012-6-18_181848_500test.64x64.jpg Frederick S's Avatar

    Frederick S

    Computer Specialist

    Satisfied Customers:

    699
    Computer technician; founder of a home PC repair company.
  • http://ww2.justanswer.com/uploads/SE/Seashore2011/2011-12-6_33418_111205223015.64x64.jpg Chris L.'s Avatar

    Chris L.

    Support Specialist

    Satisfied Customers:

    569
    Certified Email Expert with over 10 years experience.
  • http://ww2.justanswer.com/uploads/JE/jessmagz/2012-6-6_18129_jm.64x64.jpg Jess M.'s Avatar

    Jess M.

    Computer Support Specialist

    Satisfied Customers:

    355
    Computer Software Support Specialist for more than 10 years
  • http://ww2.justanswer.com/uploads/jnayes/2010-12-23_132454_japicbetter.jpg jnayes's Avatar

    jnayes

    Computer Support

    Satisfied Customers:

    138
    Network Administrator
  • http://ww2.justanswer.com/uploads/PC/PCDrMiller/2012-9-19_33625_JasonMiller2012.64x64.jpg PCDrMiller's Avatar

    PCDrMiller

    Computer Support Specialist

    Satisfied Customers:

    117
    IT Specialist and Systems Administrator
  • http://ww2.justanswer.com/uploads/SP/spherrod/2012-6-6_174244_1000852.64x64.JPG Steve Herrod's Avatar

    Steve Herrod

    Computer Support Specialist

    Satisfied Customers:

    107
    Proficient in e-mail, Outlook (all versions), Thunderbird and Exchange 2003/2007/2010
  • http://ww2.justanswer.com/uploads/WA/wa94sound/2012-6-6_202633_iStock000007010121Small.64x64.jpg Bernie's Avatar

    Bernie

    Email Technician

    Satisfied Customers:

    92
    6+ years experience, Microsoft MCDST/CompTia A+ Certified
 
 
 

Related Email Questions