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Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 19320
Experience:  Expert for over 10 years
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cant log on to email with password XXXXX by bt just started

Customer Question

cant log on to email with password XXXXX by bt just started with a laptop so very green.
Submitted: 3 years ago.
Category: Email
Expert:  Josh replied 3 years ago.
Hi! My name is Josh and I will be assisting you. Let's get started!

What is the part after the @ symbol in your email address? For example if your email address is josh@ bt.com please say BT.COM
Customer: replied 3 years ago.


bt.com

Expert:  Josh replied 3 years ago.
Hi Charlie,

You will need to reset your password.

Please click here ---> https://www.bt.com/managepassword/merged_consumer_journey/forgottenpasswordnavPC.do?decorator=merged_consumer_journey&s_cid=con_FURL_forgotpassword

Enter your username which is your email address and follow the prompts.

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