Please contact AOL support at 0844 499 5555 in the UK.
Because you pay monthly, they will help you access your account again.
Once you get access to the account, please follow the steps below to secure your account:
Please change your password. - https://account.login.aol.com/_cqr/opr/opr.psp
Make it strong. 1 uppercase letter, 1 lowercase letter and 1 number. Example: Mickey1
Once you change your password, the hacker will no longer have access.
Please change your secret question. - https://bill.aol.com/SPortal/jsp/change_asq.jsp
Third,Please do not respond to emails that look like they are from AOL asking for your account information. They will never do this and is how hackers/spammers access your account.
You want to run a Malware/Virus scan (Windows Only)
Please click http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?tag=dropDownForm;productListing;pop
Click Download Now in green
on the left.
Once you install it, you will see the box you want to uncheck next to 'Enable free trial of Malwarebytes Anti-Malware Pro'. Leave the other 2 boxes checked and click Finish.
Please Update and then run a Quick Scan
and Delete any Malware/Viruses.
It should take 25-35 minutes to complete.
If you have any questions, please reply and I will assist you.
Please remember to rate my answer below, that way I get credit for assisting you today.