How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Frederick S Your Own Question

Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
33925084
Type Your Email Question Here...
Frederick S is online now

I am new to bt and need help in setting up a password XXXXX

Customer Question

I am new to bt and need help in setting up a password XXXXX e-mail
Submitted: 2 years ago.
Category: Email
Expert:  jhannell replied 2 years ago.

Jerry Hannell :

hello sir/madam

Jerry Hannell :

I would like to help you, please let me know when you are ready

JACUSTOMER-35cdlami- :

ready

Jerry Hannell :

hi, are you unable to Access your bt email?

Jerry Hannell :

what is the problem exactly?

JACUSTOMER-35cdlami- :

I need to set up a password to access my BT e-mail, i have given my user name but it does not seem to be recognised. also i need a password and can't find how to set it up

Jerry Hannell :

what is your username? so i can check it

Jerry Hannell :

can you type it again, please replace @ with AT when typing your email here

Jerry Hannell :

(i cannot see it)

JACUSTOMER-35cdlami- :

eandjmilleratbtinternet.com

Jerry Hannell :

i am checking

Jerry Hannell :

do you have an email address like ...@sky.com?

Jerry Hannell :

mille****@*ky.com

JACUSTOMER-35cdlami- :

no

Jerry Hannell :

what is your bt phone?

JACUSTOMER-35cdlami- :

do you mean telephone number

Jerry Hannell :

yes

JACUSTOMER-35cdlami- :

01233642171

Jerry Hannell :

bt does not recognise it, do you have a mobile phone number linked to your bt?

JACUSTOMER-35cdlami- :

no

Jerry Hannell :

are you able to Access your bt management panel?

JACUSTOMER-35cdlami- :

i can access bt home page

Jerry Hannell :

are you able to Access your bt from this page?

Jerry Hannell :

https://www.bt.com/appsauth/genericlogin.do?TARGET=/appsyouraccount/secure/index.do?siteArea=con.mya

JACUSTOMER-35cdlami- :

should i log into the above

Jerry Hannell :

yes

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
< Previous | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Frederick S

    Frederick S

    Computer Specialist

    Satisfied Customers:

    699
    Computer technician; founder of a home PC repair company.
< Last | Next >
  • http://ww2.justanswer.com/uploads/FS/fszcze/2012-6-18_181848_500test.64x64.jpg Frederick S's Avatar

    Frederick S

    Computer Specialist

    Satisfied Customers:

    699
    Computer technician; founder of a home PC repair company.
  • http://ww2.justanswer.com/uploads/SE/Seashore2011/2011-12-6_33418_111205223015.64x64.jpg Chris L.'s Avatar

    Chris L.

    Support Specialist

    Satisfied Customers:

    569
    Certified Email Expert with over 10 years experience.
  • http://ww2.justanswer.com/uploads/JE/jessmagz/2012-6-6_18129_jm.64x64.jpg Jess M.'s Avatar

    Jess M.

    Computer Support Specialist

    Satisfied Customers:

    355
    Computer Software Support Specialist for more than 10 years
  • http://ww2.justanswer.com/uploads/jnayes/2010-12-23_132454_japicbetter.jpg jnayes's Avatar

    jnayes

    Computer Support

    Satisfied Customers:

    138
    Network Administrator
  • http://ww2.justanswer.com/uploads/PC/PCDrMiller/2012-9-19_33625_JasonMiller2012.64x64.jpg PCDrMiller's Avatar

    PCDrMiller

    Computer Support Specialist

    Satisfied Customers:

    117
    IT Specialist and Systems Administrator
  • http://ww2.justanswer.com/uploads/SP/spherrod/2012-6-6_174244_1000852.64x64.JPG Steve Herrod's Avatar

    Steve Herrod

    Computer Support Specialist

    Satisfied Customers:

    107
    Proficient in e-mail, Outlook (all versions), Thunderbird and Exchange 2003/2007/2010
  • http://ww2.justanswer.com/uploads/WA/wa94sound/2012-6-6_202633_iStock000007010121Small.64x64.jpg Bernie's Avatar

    Bernie

    Email Technician

    Satisfied Customers:

    92
    6+ years experience, Microsoft MCDST/CompTia A+ Certified
 
 
 

Related Email Questions