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Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
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Sending an E mail is reduced to 554 limit I cannot send attachments

Customer Question

Sending an E mail is reduced to 554 limit I cannot send attachments and this limitation has only transpired in the last7 Days.
Submitted: 2 years ago.
Category: Email
Expert:  hongkongpom replied 2 years ago.

Hello,

 

To confirm you can send emails; just none with attachments?

 

Does the error only say 554 limit?

 

 

Are you trying to send email from within a work environment or is it your own private email service?

 

What is the domain of your email address...ie the part after the @ sign such as @btinternet.com etc?

Customer: replied 2 years ago.

My emails are my own private e mails service


My E mails are cut as they exceed 554 limitations. This has only happened


in the last 2 weeks as I had no trouble like this before that time.


The domain btinternet .com is the national telephone company.

Customer: replied 2 years ago.

I can only send small emails as they are terminated onthe 544 limit I cannot send any attachments


It says that the recipient cannot be contacted as I have exceeded this 554 limitation


My own private service


It is British Telecommunications

Customer: replied 2 years ago.

can only send very short a few words only none with attachments


The Error says we cannot send as the 554 Limit has been exceeded


A private service from Home.


The domain is Bt Telecommunications Co UK

Customer: replied 2 years ago.

You have not resolved the question.

Customer: replied 2 years ago.

I havesent you this information several times and you are not trying to resolve the problem

Customer: replied 2 years ago.

what info do you need other than what I have sent you already.

Customer: replied 2 years ago.

confirm emails can be sent but not with attachments


The Error states that the recepient cannot be contacted as the 554 limit has been exceeded


sending form home privately


London UK

Customer: replied 2 years ago.
Relist: Other.
all I get is to answer a series of questions which I have answered at least 7 Times .but the question is nor resolved.
Expert:  James K. replied 2 years ago.
Hello

My name is James

Welcome to Just Answer

Can I remote onto your Machine and have a look at your problem

Remote means i can see your issue and fix this for you

Its fully Secure and Built into the Just Answer System and you can see what i am doing at all times

If you wish i can send you the details to connect

Cheers James
Customer: replied 2 years ago.

GO TO REMOTE ON MY COMPUTER.

Expert:  James K. replied 2 years ago.
http://166.78.231.170:8040/?Session=31e6b8c5-10ea-4c00-9270-0a51e791564a


Click the Link above

1) Click Join
2) Click Run/OK/Yes/Allow if asked
3)Click Allow /Run/Ok if asked by Anti Virus
4)Let me know any issues


Cheers James

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