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Ask Viet - Email Tech Your Own Question
Viet - Email Tech
Viet - Email Tech, Other
Category: Email
Satisfied Customers: 38668
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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I have just created a new Screen Name, which instead of separate

Customer Question

I have just created a new Screen Name, which instead of separate New Mail and Read Mail boxes, simply has an Inbox for both. How do I set up the mail boxes I am familiar with to replace this all-puprose Inbox? I can find no mentioon of them on Mail Options, even tho0ugh they are the norm on all my other sCREN NAMES..
Submitted: 3 years ago.
Category: Email
Expert:  Viet - Email Tech replied 3 years ago.

Hello John! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Please try the following to switch the New / Old mail box style:

 

- Click on the website below:

http://inbox.aol.com/mail/changeMailboxStyle?style=auto

, then sign in your new screen name
, then click on the option/button: Switch to New/Old.
, then close AOL Desktop program, then re-open it and check.

 

Also, just for your reference; for switching to one Inbox:

http://inbox.aol.com/mail/changeMailboxStyle?style=self

 

References:

http://help.aol.com/help/microsites/microsite.do?cmd=displayKC&docType=kc&externalId=223312

http://help.aol.com/help/microsites/microsite.do?cmd=displayKC&docType=kc&externalId=223569


Does that work? Please click on the Reply to Expert tab below, and reply back to me, so I can help further if there is still any issue.

 

Edit: It looks like you are away; please reply back when you are available to continue. Thank you,