Hello John! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. Please try the following to switch the New / Old mail box style:
- Click on the website below:http://inbox.aol.com/mail/changeMailboxStyle?style=auto, then sign in your new screen name, then click on the option/button: Switch to New/Old., then close AOL Desktop program, then re-open it and check.
Also, just for your reference; for switching to one Inbox:
Does that work? Please click on the Reply to Expert tab below, and reply back to me, so I can help further if there is still any issue.
Edit: It looks like you are away; please reply back when you are available to continue. Thank you,