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Ask Chris L. Your Own Question

Chris L.
Chris L., Support Specialist
Category: Email
Satisfied Customers: 4861
Experience:  Certified Email Expert with over 10 years experience.
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I used to [email protected] but aim [email protected]

Customer Question

I used to [email protected] but aim [email protected] how do I get my gmail
Submitted: 2 years ago.
Category: Email
Expert:  Chris L. replied 2 years ago.
Hello my name is Chris and I will be happy to assist you.

It sounds like we just need to get you signed out of that new account you created and signed back into your other one.


Here is what I would like you to try.


Go into your Gmail inbox at gmail.com.


Look on the very top right and you will see a picture of an outline of a persons head OR if you added a profile picture you will see that.


Click on the picture on the top right and Choose Sign Out.


Next click on Sign in as Different User.


Next click Add Account, now you should see a box for your email address and password.


Enter your email address and password sign in .


This should get you back into your account.


If you need further help please do not hesitate to reply back and let me know.


Thank You

-Chris

Customer: replied 2 years ago.
I carnt get into eney thing carnt you do it for me please
Expert:  Chris L. replied 2 years ago.
Hello,
Yes I will connect to your computer and help you.

Please click the link below and then click Join. This will allow me to connect to your computer. If anything pops up or asks you to allow make sure you say Yes.

Here is the link:
http://166.78.231.170:8040/?Session=4f7e4734-aba1-4009-9f5e-9436d01f7f58

.
Expert:  Chris L. replied 2 years ago.
I have been waiting for you to connect for awhile but it seems you may be having trouble.

Here is another thing you can try, click HERE

Next click Add Account, now you should see a box for your email address and password.

Enter your old email address and password sign in .

I can also connect to your computer and sort it out for you, I am in the USA so we have a time difference but you can keep replying to me here for more help until we get it sorted.

Thanks,

Chris

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