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Richard
Richard, Software Engineer
Category: Email
Satisfied Customers: 40345
Experience:  Over 15 year experience in Email Systems and Programs
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I cannot send an email

Resolved Question:

I cannot send an email
Submitted: 3 years ago.
Category: Email
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is XXXXX XXXXX I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

Can you tell me please which email service you are using? eg: BT, Gmail, Hotmail?

And what is the error you get when you try to send an email?

Thank you
Customer: replied 3 years ago.

Email service - excite


 


Error - The "write Mail funtion of this email account has been disabled

Expert:  Richard replied 3 years ago.
what is the part of your email address AFTER the @ Pam?
Customer: replied 3 years ago.

excite.co.uk

Expert:  Richard replied 3 years ago.
Thanks Pam,

The account has been disabled from sending emails, this is what the error refers to.

Can you contact Excite please and request that they re-enable your account.

The problem is not your computer, it is to do with your account being disabled.

Once you have requested they enable your account again, it will then function.

If you have any problems, or would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service, that would be greatly appreciated.

Thank you
Customer: replied 3 years ago.

Richard


How do I contact Excite .


Thank you for your help


Pam

Expert:  Richard replied 3 years ago.
Your welcome Pam

You need to contact them via the contact form.

I have the direct link here for you

http://info.excite.co.uk/feedback

Allow 24 hours for a response and for them to enable your account again.

Please be as detailed as possible on the form to speed up the turnaround time.

If you would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service, that would be greatly appreciated.

Thank you
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