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Richard
Richard, Software Engineer
Category: Email
Satisfied Customers: 38368
Experience:  Over 15 year experience in Email Systems and Programs
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my Hotmail.co.uk account opens okay but wont let me open any

Resolved Question:

my Hotmail.co.uk account opens okay but wont let me open any mail. the sign-in, inbox all displays fine but when I click on any part it just returns to where it was. This is only happening on my own desktop, it works fine on every other computer I have tried. Any ideas?
Submitted: 3 years ago.
Category: Email
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is XXXXX XXXXX I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

Can you tell me which internet browser you are using on the computer with the problem?

eg: Internet Explorer?

Thank you
Customer: replied 3 years ago.

the browser is Sky.com but I have tried through google and it is still the same.

Expert:  Richard replied 3 years ago.
ok, thats the website, not the browser, but I will assume it is Internet Explorer.

Please do the following in your browser

Click Tools (the gear wheel top right) than Internet Options

Click on the General Tab and Delete all Temporary Internet Files.

Than click the Advance Tab and click Reset

Restart the computer and tell me if you still have the problem please.

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