How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard
Richard, Software Engineer
Category: Email
Satisfied Customers: 39402
Experience:  Over 15 year experience in Email Systems and Programs
32989067
Type Your Email Question Here...
Richard is online now

Hi, I am having a problem with icloud plugin and outlook 2

Customer Question

Hi, I am having a problem with icloud plugin and outlook 2013.
Submitted: 3 years ago.
Category: Email
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is Richard and I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

Can you tell me please the problem you are having?

Thank you
Customer: replied 3 years ago.

I found a solution online last night. Your response arrived too late.


 


I removed and reinstalled icloud.


 


This seems to be an ongoing problem with outlook and icloud synchronisation.

Expert:  Richard replied 3 years ago.
ok, no problem Tess and sorry about the delay, I answered this one as soon as I came online.

Yes, there are a number of issues with the iCloud add and 2013 in at the moment which both Apple and Microsoft are working on correcting.

If you need anything else, please let me know

Thank you

Richard
Customer: replied 3 years ago.

Hi, I do need help with some startup problems which occurred after a JustAnswers session some weeks ago.


 


I have to manually start the printer spooler each time i reboot the PC and two other programs now have to be manually started as well (Dropbox and my scanner).

Expert:  Richard replied 3 years ago.
ok, click start, type in

msconfig

press enter

Look under Startup and make sure everything is enabled.

Look under Services and make also sure everything is enabled.

Then restart the computer and tell me if they are now functioning please.

Customer: replied 3 years ago.

I will have to do that later, as I'm busy working.


 


However, everything in Startup is enabled, apart from 2 bluetooth progs, QuickTime, Lenovo Veriface, RIMBB (I don't have a BB anymore) and Wondershare helper.


 


In Services, everything is enabled apart from 'Fast boot service of lenovo'.


 


I have to start the Printer spooler and even when I set it to Automatic start, it still fails to start on reboot.


 


 


 

Expert:  Richard replied 3 years ago.
ok then
Customer: replied 3 years ago.

Hi, that didn't resolve the problem.


 


I am off to bed now. Can you propose anything else and I'll try it in the morning?

Expert:  Richard replied 3 years ago.
ok, can you reinsatall Dropbox and the scanner software and tell me if it now runs correctly please?
Customer: replied 3 years ago.

Hi Richard, are you online?


 

Expert:  Richard replied 3 years ago.
I am now