Hello Barry! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. Is there any error or message?
Have you tried to reset your email account password XXXXX? What exactly have you tried?
Can we do a remote session, so we can chat, and I will be able to help you directly?
Edit: It looks like you are away. Please reply at the box below whenever you are available to continue. Thank you,