How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Frederick S Your Own Question
Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
33925084
Type Your Email Question Here...
Frederick S is online now

I dont remember my email password XXXXX not awere of a security

Customer Question

I dont remember my email password XXXXX not awere of a security code, please help
Submitted: 3 years ago.
Category: Email
Expert:  James K. replied 3 years ago.
Hello

My name is James

Welcome to Just Answer

Can I remote onto your Machine and have a look at your problem

Remote means i can see your issue and fix this for you

Its fully Secure and Built into the Just Answer System and you can see what i am doing at all times

If you wish i can send you the details to connect

Cheers James
Customer: replied 3 years ago.


I'll take your advice, what ever is best to get my Email's up and running again

Expert:  James K. replied 3 years ago.
http://166.78.231.170:8040/?Session=3104c9fc-1f24-4562-9a98-002487bb73d3

Click the Link above

1) Click Join
2) Click Run/OK/Yes/Allow if asked
3)Click Allow /Run/Ok if asked by Anti Virus
4)Let me know any issues


Cheers James
Customer: replied 3 years ago.


can you let me know when my email will be up and running please,as stated previously no membership required thank you, and I have already paid the £28 requested, Tony

Customer: replied 3 years ago.
Relist: Other.
not received any answer as yet,still waiting
Tony.
Customer: replied 3 years ago.
Relist: Other.
not received any answer as yet,still waiting
Tony.
Expert:  KamilAnwar1 replied 3 years ago.
Hello & Welcome to JustAnswer. I'm Kamil and i will do my best to assist you.

Your previous expert is offline would you like to continue with me?

Thanks
Customer: replied 3 years ago.


yes please,


 

Expert:  KamilAnwar1 replied 3 years ago.
Please click on the link below and run the downloaded program:

Click Me

OR https://secure.logmeinrescue.com/R?i=2&Code=840132

Thanks
Customer: replied 3 years ago.


I can't reply to you as requested as my email ([email protected]) is not working, Tony


 

Expert:  KamilAnwar1 replied 3 years ago.
Can you come online from your computer and login to JustAnswer from your computer?
Customer: replied 3 years ago.


on line now,thank you, Tony

Expert:  KamilAnwar1 replied 3 years ago.
Now please click the link below:

https://secure.logmeinrescue.com/R?i=2&Code=271024

OR CLICK ME

A file will be downloaded called 'Support-LogMeInRescue'

Click on the file and click run.

If asked by system to allow the file, select "Yes/Allow/OK"

Thanks