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Richard
Richard, Software Engineer
Category: Email
Satisfied Customers: 36777
Experience:  Over 15 year experience in Email Systems and Programs
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hi there, i use a mobile wi-fi device from the 3 network, when

Customer Question

hi there, i use a mobile wi-fi device from the 3 network, when i want to send a email with a spreadsheet in it for work, its asking for a incoming mail (pop3 or imap) server and a outgoing e-mail server (smtp) name. What are these and how can i find them. Thank you, Clive.
Submitted: 3 years ago.
Category: Email
Expert:  jhannell replied 3 years ago.

XXXXX XXXXXnell :

hello sir/madam
I would like to help you, please let me know when you are ready

JACUSTOMER-sd9eoe37- :

yes am ready

XXXXX XXXXXnell :

hi,

XXXXX XXXXXnell :

it depends on your email address

XXXXX XXXXXnell :

what is your email address?

XXXXX XXXXXnell :

so I can give you the correct pop3 and smtp info

JACUSTOMER-sd9eoe37- :

my email address [email protected]

XXXXX XXXXXnell :

can you type it again, please replace @ with AT when typing your email here

JACUSTOMER-sd9eoe37- :

clivehodgsonATymail.com

XXXXX XXXXXnell :

to be able to use POP, you need to become a yahoo PLUS subscriber

XXXXX XXXXXnell :

are you a Yahoo plus member?

XXXXX XXXXXnell :

or standard?

JACUSTOMER-sd9eoe37- :

I dont no

XXXXX XXXXXnell :

are you paying 49.99 (per year) for your Yahoo account?

XXXXX XXXXXnell :

$49.99

JACUSTOMER-sd9eoe37- :

im not paying any think i dont think

XXXXX XXXXXnell :

so you are a standard member

XXXXX XXXXXnell :

unfortunately you will not be able to use your Yahoo mail

XXXXX XXXXXnell :

do you have Hotmail? it is free

XXXXX XXXXXnell :

or gmail

XXXXX XXXXXnell :

Hotmail or gmail

JACUSTOMER-sd9eoe37- :

no

XXXXX XXXXXnell :

if you don't have one, you won't be able to use pop3

XXXXX XXXXXnell :

we can create one if you want

XXXXX XXXXXnell :

it is free

JACUSTOMER-sd9eoe37- :

can i use the same email address

XXXXX XXXXXnell :

which email? yahoo?

XXXXX XXXXXnell :

unfortunately no. if you want to use your yahoo, you need to pay Yahoo $49.99 for it

XXXXX XXXXXnell :

unfortunately yahoo does not support pop3 for free accounts. Hotmail and gmail supports it

JACUSTOMER-sd9eoe37- :

yes

XXXXX XXXXXnell :

you have 2 options

XXXXX XXXXXnell :

1) upgrade to yahoo plus ($49.99)

XXXXX XXXXXnell :

2) register a free Hotmail account and use it as your new address when sending email

JACUSTOMER-sd9eoe37- :

how do i sign up to yahoo then

JACUSTOMER-sd9eoe37- :

so i can make a hotmail account and use it to send emails and keep my email address i have to carry on as before

XXXXX XXXXXnell :

yes

XXXXX XXXXXnell :

you can still use your yahoo

XXXXX XXXXXnell :

and Hotmail at the same time

XXXXX XXXXXnell :

you can register a new Hotmail from www.hotmail.com

JACUSTOMER-sd9eoe37- :

so if i make a hotmail address i can send emails without any trouble.

XXXXX XXXXXnell :

yes

XXXXX XXXXXnell :

correct

XXXXX XXXXXnell :

your pop3 will be pop3.live.com

XXXXX XXXXXnell :

your smtp will be smtp.live.com

XXXXX XXXXXnell :

these are the information you need to use when it asks you to enter

XXXXX XXXXXnell :

pop3:
pop3.live.com

XXXXX XXXXXnell :

smtp:
smtp.live.com

JACUSTOMER-sd9eoe37- :

thank you. ill make the address now

XXXXX XXXXXnell :

you are welcome

Expert:  jhannell replied 3 years ago.
any problems?
were you able to create your Hotmail?
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is Richard and I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

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Thank you

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