How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask jhannell Your Own Question
jhannell
jhannell, Computer Enthusiast
Category: Email
Satisfied Customers: 8480
Experience:  Experience in Windows environment. ASP, Visual Basic, Ajax
14934061
Type Your Email Question Here...
jhannell is online now

My Hotmail is not allowing me to reply to my e mails

Resolved Question:

My Hotmail is not allowing me to reply to my e mails
Submitted: 3 years ago.
Category: Email
Expert:  jhannell replied 3 years ago.

XXXXX XXXXXnell :

Hello sir/madam, I would like to help you. Please let me know when you are ready.


Customer:

I STILL HAVENT RECIEVED AN ANSWER FROM YOU YET

Customer:

if you can fix the problem by remote access please do its urgent

XXXXX XXXXXnell :

can you please click on the link below and run it. It will give you an ID and


a password. Please tell me the ID and the password XXXXX I can connect to your


desktop and fix the problem remotely. I will be here waiting for your next


message.
http://tinyurl.com/9439e

Customer:

its 974 428 881 pastword 3450

XXXXX XXXXXnell :

it should be "running" (can you run it again and then keep it open)

Customer:

have clicked Run again

XXXXX XXXXXnell :

yes, what is id and password?

Customer:

as above

XXXXX XXXXXnell :

what is the new password?

Customer:

974428 881 password XXXXX

Customer:

have done what you asked it wont even let me save your address to my contacts

Customer:

no luck when I click onto reply the little hand just keeps flashing

Expert:  jhannell replied 3 years ago.
I will be happy if you rate my service using one of the smiley icons.
I will be happy to help you if you may have problems in the future.
Have a nice day,
Best regards.
jhannell and other Email Specialists are ready to help you

Related Email Questions