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Hello Lynn! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. Where did you delete your hotmail account? Are you able to use your hotmail email at the website http://www.hotmail.com/?Can you please click on the website below, then click on Join session, then allow the ScreenConnect remote program to run, then we can chat, and I will be able to help you directly:http://188.8.131.52:8040/?Session=5fca5425-60b1-475b-b67d-aa64df921a7dThank you,