Hi,It looks like you may have inadvertently signed up for a new account earlier; please follow the given steps to retrieve the username and password XXXXX your account:First off, open up the following link:https://skyid.sky.com/forgotusername/nowtvEnter your email address and click Continue. You'll be sent an email containing your username; please note it down, and move on to the next step.
Next, open up the following link:https://skyid.sky.com/resetpassword/nowtv/Enter your username and click Continue. You’ll need to reset your password XXXXX either your email address or security question. Follow the prompts and you'll be able to create a new password.Finally, you should be able to sign in to your account using the username and the password XXXXX retrieved earlier.Hope this helps. If you face any issues while carrying out the steps, just reply back to me below. Thanks!Regards