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Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
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lost all menue colum left hand side on lap top page now showing

Customer Question

lost all menue colum left hand side on lap top page now showing in box e mails. How can I return it to all boxws?
Submitted: 3 years ago.
Category: Email
Expert:  Bryan replied 3 years ago.
Hi, and thank you for asking your question.

Are you using any email program, e.g. Outlook, Windows Mail, to access your emails? Also, may I do a quick, secure remote session onto your computer now, and take a look at the issue directly for you?

Regards
Customer: replied 3 years ago.

Ido not know which I use i just click on to e mails I konw this is not much help sorry how do I find out what you need to know?

Expert:  Bryan replied 3 years ago.

No issues; let's do a quick remote session now, so that I may take a look directly at the issue. You just need to open up the following session link:
http://166.78.231.170:8040/?Session=d569a822-9cf3-4823-aabf-7f5f542370de

Join the session, then download the 'Elsinore Screen Connect' application when prompted. Once downloaded, OPEN/RUN the application - and I'll remotely connected. Thank you.

Regards

Expert:  Bryan replied 3 years ago.
Hi, are you still there? Did you get my last reply? Do let me know.

Regards
Customer: replied 3 years ago.

I have recieved your last email but do not want to remotly let you into my screen

Expert:  Bryan replied 3 years ago.
In that case, let's continue further on this page now. Please provide me with some further information: which email program, e.g. Outlook, Windows Live Mail, etc., do you use to access your emails?

Regards
Customer: replied 3 years ago.

microsoft office outlook

Expert:  Bryan replied 3 years ago.
Hi, do you still need help with this issue?
Customer: replied 3 years ago.

no thank you

Expert:  Bryan replied 3 years ago.
Okay, I'll close out the question for you now. Thank you.

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