Ask an Email Question, Get an Answer ASAP!
Hello Arthur! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. You could have clicked on a bad attachment or link in your email. Please try the following fix:- Go to your email account information/settings, then change your email password, then if there are security questions/answers for your email account, then change them also, and check all your other email account information, and make sure they are correct.
Also, make sure your antivirus/security program is working on your computer. Do a full scan.If you do not know how to get to your email account information/settings, please tell me what email you use, such as Hotmail, Yahoo, Gmail, AOL, etc.Please click on the Reply to Expert tab below, and reply back to me, so I can help further if there is still any issue. Thank you
I am using AOL, not sure how to change password
Please click on the website below, and sign in your AOL account if asked:https://myaccount.aol.com/, then you can change your password XXXXX change your account security question/answer there.Please confirm after trying. Thank you,
Have changed password XXXXX security question, thanks
You're welcome. Great. Also, if you use a Windows / PC computer, make sure your antivirus/security program is working on your computer, and do a full scan.If you need anything else later, please let me know any time. Also, can you please take a moment to rate my service by clicking on a face icon / service option below, then click on Submit when it shows up. Thank you,