No further forward!
I completed and submitted the form, I am still unable to change my password XXXXX access outlook. I am still directed to get a service number and now I am told I have asked too many today come back tomorrow
I received a message from microsoft to say my account was verified and I simply needed to reset my password. Is this the info you wanted?
microsoft will reply back
Thank you Richard. I am digesting your response. Can you tell me why this has happened. I had access last night