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Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
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I am logged on to my BT Account through bt.internet.com ( yahoo)

Customer Question

I am logged on to my BT Account through bt.internet.com ( yahoo) but when I click onto e-mail nothing displays. I have been viewing my e-mails via this method for some time and this problem has only just appeared.
What am I doning wrong?
Submitted: 3 years ago.
Category: Email
Expert:  Viet - Email Tech replied 3 years ago.

Hello Jane! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8, or mac computer?

Are you able to go to other websites fine?

What is your internet browser program, i.e., Internet Explorer (the big 'e' program icon), or Firefox, or Chrome, etc.?

Please reply at the box below. Thank you,