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Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
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can not get into my email

Customer Question

can not get into my email
Submitted: 3 years ago.
Category: Email
Expert:  KamilAnwar1 replied 3 years ago.
Hello & Welcome to JustAnswer. I'm Kamil and i will do my best to assist you.

Please tell me the part after the @ SYMBOL of your e-mail address.

Thanks
Customer: replied 3 years ago.

hotmail.co.uk

Expert:  KamilAnwar1 replied 3 years ago.
May i connect to your computer remotely to help you with this problem?

thanks
Customer: replied 3 years ago.

yes

Expert:  KamilAnwar1 replied 3 years ago.
Gillian

Please click the link below:

https://secure.logmeinrescue.com/R?i=2&Code=467168

OR >>>CLICK ME<<<

A file called 'support-logmeinrescue.exe' will be downloaded.

Click on the downloaded file, and Click Run.

If asked by system to allow the file to run, select "Yes/Allow/OK"

Thanks
Expert:  KamilAnwar1 replied 3 years ago.
Gillian

The file has been downloaded. Hold the Ctrl key on your keyboard and press J to open downloads.

In the downloads double click the file 'support-logmeinrescue.exe'

Click Run.

If asked by system to allow the file to run, select "Yes/Allow/OK"

Thanks