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Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
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my mailbox has too small a font to be readable, and i have

Customer Question

my mailbox has too small a font to be readable, and i have tried everything to change it to larger font, with no avail, the emails in their folders and say on new are only a size 5 font, so tiny you cannot read it.
Submitted: 3 years ago.
Category: Email
Expert:  James K. replied 3 years ago.
Hello

My name is James

Welcome to Just Answer

Can I remote onto your Machine and have a look at your problem

Remote means i can see your issue and fix this for you

Its fully Secure and Built into the Just Answer System and you can see what i am doing at all times

If you wish i can send you the details to connect

Cheers James
Customer: replied 3 years ago.

how do i connect

Expert:  James K. replied 3 years ago.
http://166.78.231.170:8040/?Session=0789559e-4ff3-4a41-bcf5-f420004ece17

Click the Link above

1) Click Join
2) Click Run/OK/Yes/Allow if asked
3)Click Allow /Run/Ok if asked by Anti Virus
4)Let me know any issues


Cheers James
Customer: replied 3 years ago.

having problems it wont download and thre are no boxes saying run

Expert:  James K. replied 3 years ago.
Ok

No problem Lets do it this way

go to

http://www.teamviewer.com/en/index.aspx

Click the green download button

Once downloaded and installed

then it will open

Then post your

User ID and Password XXXXX

Cheers James
Customer: replied 3 years ago.

finallhy got it going so now what?

Expert:  James K. replied 3 years ago.
sent details on chat
Customer: replied 3 years ago.

Now everything is smaller than ever including my desktop apps.

Expert:  James K. replied 3 years ago.
no problem

Open Teamviewer and send the details please
Customer: replied 3 years ago.

I thought you would know the answer immediatley as I told you that i had already done everything else including changing the laptop for another one, if you dont know just refund my money and put my apps back to their normal size.

Customer: replied 3 years ago.

what are you doing now?


this is ridiculous as nothing is happening except your having put my whole laptop down to a smaller profile

Expert:  James K. replied 3 years ago.
As i have asked untill you send the teamviewer details i cannot connect

to get back 250% resolution ( not recommended)

click control Panel >display make Larger custom choose 250%
Customer: replied 3 years ago.

I did connect back but nothing has happened, it is all too much trouble, as you obviously dont know the correct answer, and now i am trying to get rid of these programmes you had me download. please refund my moneey to my account as i am not satisfied with your expertise in this mattr

Expert:  James K. replied 3 years ago.
Perfect no Problem

Just Uninstall Teamvewier ( 2 clicks)

Ill close this now and refund you

Please do not reply