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Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
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I am having problem with my password XXXXX I had my computer

Customer Question

I am having problem with my password XXXXX I had my computer repaired I have lost my password XXXXX you please help me to redeem my passwrod so I can sighn into the account email address is sophretalowchen@ msn.com
Submitted: 3 years ago.
Category: Email
Expert:  KamilAnwar1 replied 3 years ago.
Hello & Welcome to JustAnswer. I'm Kamil and i will do my best to assist you.

May i remotely connect to your computer to help you resolve this issue?

Thanks
Customer: replied 3 years ago.

yes that will be ok willthere be an extra charge because I have just been regitersed as a member


 

Expert:  KamilAnwar1 replied 3 years ago.
No, there will be no extra charge for remote service.

Please click the link below:

https://secure.logmeinrescue.com/R?i=2&Code=367862

OR >>>CLICK ME<<<

A program called 'support-logmeinrescue.exe' will be downloaded.

Click on the downloaded file and click run.

If asked by system to allow the file to run, select "Yes/Allow/OK"

Thanks
Customer: replied 3 years ago.

i can not find the download it will allow you acsess

Expert:  KamilAnwar1 replied 3 years ago.

Please go to www.join.me

Click Start Meeting

Click on the downloaded file, join.me.exe and click run.

You will see 9 digits on top of your screen. i.e 123-456-789

Please reply with those 9 numbers here.

Thanks