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Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
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why cant I open emails

Customer Question

why cant I open emails
Submitted: 3 years ago.
Category: Email
Expert:  Josh replied 3 years ago.
Hi! My name is XXXXX XXXXX I will be assisting you. Let's get started!

What happens when you try to open your emails? Are you using an email program? Please provide as much detail as possible since I cannot see your screen.
Customer: replied 3 years ago.

a mesdsage comes up cannot open this email please trry again or shut down and re try. it seem with onesd on inteernet.several not just a few. also i replied i cannot afford to pay thia amiount each month. i thought it was a one off payment


 

Expert:  Josh replied 3 years ago.
Sylvia,

I can have it adjusted for a one-time payment. Do you use Internet Explorer to access your emails?