Hello Tom, welcome to JustAnswer!I would like to help you clarify the confusion with your email account.Can you, please, confirm that you have email account with Virgin Media?Thank you,Tom
Yes I have had an account with Virgin for many years but with no one else
OK, thank you.Yes, Virgin Media does use Google to provide email services. They decided to outsource email to Google few years ago.
I have used virgin.net up till today, how do I now access my email account?
You can access your email the usual way. If you are asked for Google password XXXXX use the same credentials you used with Virgin so far.
I tried that but the system would not accept the details
Hm, that is strange.Please give me few minutes to check it out.
OK, please go to this page here to login to your email account with Virgin Media:http://email.virginmedia.com/Please let me know if you succeed or if you face any difficulties.
I accessed my email directly at that address thanks,do I use this address in future?
Yes, please use the same address to login in the future.
ok and thanks
You are welcome!
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