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AAATom
AAATom, Consultant
Category: Email
Satisfied Customers: 468
Experience:  20+ years of experience using and deploying e-mail systems
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I do not have a google account am with virgin, when I try to

Resolved Question:

I do not have a google account am with virgin, when I try to access my virgin email I am given a google sign in page why XXXXX XXXXXon
Submitted: 3 years ago.
Category: Email
Expert:  AAATom replied 3 years ago.

AAATom :

Hello Tom, welcome to JustAnswer!

I would like to help you clarify the confusion with your email account.

Can you, please, confirm that you have email account with Virgin Media?


Thank you,
Tom

Customer:

Yes I have had an account with Virgin for many years but with no one else

AAATom :

OK, thank you.

Yes, Virgin Media does use Google to provide email services. They decided to outsource email to Google few years ago.

Customer:

I have used virgin.net up till today, how do I now access my email account?

AAATom :

You can access your email the usual way. If you are asked for Google password XXXXX use the same credentials you used with Virgin so far.

Customer:

I tried that but the system would not accept the details

AAATom :

Hm, that is strange.
Please give me few minutes to check it out.

AAATom :

OK, please go to this page here to login to your email account with Virgin Media:
http://email.virginmedia.com/

Please let me know if you succeed or if you face any difficulties.

Customer:

ok

Customer:

I accessed my email directly at that address thanks,do I use this address in future?

AAATom :

Yes, please use the same address to login in the future.

Customer:

ok and thanks

AAATom :

You are welcome!

Customer:

how do I get out of this page?

AAATom :

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AAATom :

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