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Ask Cory Your Own Question
Cory
Cory, Support Technician
Category: Email
Satisfied Customers: 3494
Experience:  5+ years of email experience
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I cancelled my Hotmail address by mistake .Ive forgotten my

Resolved Question:

I cancelled my Hotmail address by mistake .I've forgotten my password XXXXX cannot find the way back.
Submitted: 3 years ago.
Category: Email
Expert:  Cory replied 3 years ago.
Welcome, I am Cory. I will be assisting you today.

I am sorry you are having problems accessing your account.

Are you in the email address you created?
Customer: replied 3 years ago.

I really do not know where I am.

Expert:  Cory replied 3 years ago.
Sheila,

Are you signed into a Hotmail account right now?
Customer: replied 3 years ago.

It was my Hotmail account which I accidentally cancelled and I then was on a page of a new address which was outlook.com.


I have been using [email protected] .co.uk ever since I had my laptop about 3+ years ago.I am utterly useless on the computer when anything like this goes wrong !

Expert:  Cory replied 3 years ago.
Shila,

Would you like me to connect remotely and look at it?
Customer: replied 3 years ago.

How do you do that?

Expert:  Cory replied 3 years ago.
Sheila,

Please follow the instructions below so I can connect remotely and assist you.

Please click http://www.teamviewer.com/en/index.aspx
Click Download
Choose Basic and Personal use.
Once you run it, please give me the ID and password XXXXX
Customer: replied 3 years ago.

Sorry before I do this what ID and password XXXXX it be.When I used what I thought was the password XXXXX my Hotmail address it refused it.

Expert:  Cory replied 3 years ago.
Sheila,

When you download and install the program, it will give you one so I can connect.
Customer: replied 3 years ago.

274 933 507 Password8840

Expert:  Cory replied 3 years ago.
Able to help customer reaccess account through remote support.
Cory and other Email Specialists are ready to help you