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Richard
Richard, Software Engineer
Category: Email
Satisfied Customers: 36526
Experience:  Over 15 year experience in Email Systems and Programs
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Account number XXXXXXXXXX requests a MAC code in order to change

Resolved Question:

Account number XXXXXXXXXX requests a MAC code in order to change broadband provider.

Sent by Kathleen Swanson from [email protected]

Yours faithfully

Kathleen Swanson
Submitted: 3 years ago.
Category: Email
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is XXXXX XXXXX I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

Can you tell me the version of Windows or Mac you are using please on your computer?

Thank you
Customer: replied 3 years ago.


Dell computer


 


Vista is version of windows

Expert:  Richard replied 3 years ago.
Thank you

Who is your current internet provider Kathleen?


Customer: replied 3 years ago.


talktalk is our internet provider at present.

Expert:  Richard replied 3 years ago.
Thank you Kathleen

You will need to call to request the Mac Code as this needs to be given over the phone.

The number to call is 0870(NNN) NNN-NNNN

Once requested, it will take them 5 days to supply you the code to use.

Once you have the code, you can then switch providers.

If you would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service, that would be greatly appreciated.

Thank you
Richard and other Email Specialists are ready to help you
Customer: replied 3 years ago.


Really quite disappointed not to be given MAC code in e-mail as I'd had one previously by e-mail but let it expire due to unforeseen family circumstances.My only hope now is that I do get MAC code over the phone!


Kathleen Swanson

Expert:  Richard replied 3 years ago.
I cannot give it from here sorry Kathleen, but you will get it when calling.

Let me know if you have any difficulties please

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