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KamilAnwar1, Exchange & Email Consultant
Category: Email
Satisfied Customers: 5122
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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I am trying to attach a single picture to yahoo email. I have

Customer Question

I am trying to attach a single picture to yahoo email. I have tried Firefox and IE 11, cleared cache etc. Both start to attach the picture which is 1.74 MB and never completes.
Submitted: 3 years ago.
Category: Email
Expert:  KamilAnwar1 replied 3 years ago.
Hello & Welcome to JustAnswer. I'm Kamil and i will do my best to asisst you.

What happens when you try to attach the image?

What does yahoo do?

Also, can i remotely connect to your computer to check the issue directly?

Customer: replied 3 years ago.



It just say adding attachments, sometimes it will stop and state there was a problem.


Happy for you to connect remotely.

Expert:  KamilAnwar1 replied 3 years ago.

Please click the link below:


A program called 'support-logmeinrescue.exe' will be downloaded.

Click on the downloaded file and click run.

If asked by system to allow the file to run, select "Yes/Allow/OK"

Expert:  KamilAnwar1 replied 3 years ago.
I have resolved the issue via remote support.

Thank you

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