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Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
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How can I reset a new password XXXXX replace the original which

Customer Question

How can I reset a new password XXXXX replace the original which has been forgotten for a windows live mail account
Submitted: 3 years ago.
Category: Email
Expert:  Ansh P. replied 3 years ago.
Hi and welcome.

I'm Ansh and today, I will be trying my best to solve your issue.

Have you tried resetting the password of the hotmail account?
Customer: replied 3 years ago.

I don't know how to do this.

Expert:  Ansh P. replied 3 years ago.
Please go to this link and try resetting it -> https://account.live.com/resetpassword.aspx

Let me know how it goes.
Customer: replied 3 years ago.

This is no good because the system thinks you just want to change the password of Microsoft account, I tries this before and got nowhere.

Expert:  Ansh P. replied 3 years ago.
Go to that link and choose forgot password and try.