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Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
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My E-Mail function refuses to send

Customer Question

My E-Mail function refuses to send any message BUT I can still receive E-Mails from all sources. This is annoyingly mystifying for me as I need to work on line anytime. Please can you help me resolve this glitch? Best regards, XXXXX XXXXX (XXXXX@XXXXXX.XXX)

Submitted: 3 years ago.
Category: Email
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is XXXXX XXXXX I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

The problem is that you have no button to click for sending Irving?

Which email program are you using?

Thank you
Customer: replied 3 years ago.

I cannot SEND anything THAT IS the problem!!!

 

Irving XXXXX

Expert:  Richard replied 3 years ago.
Yes I understand Irving, but I need to know some more information.

I will repeat what I asked to you

The problem is that you have no button to click for sending Irving?

Which email program are you using?
Expert:  Richard replied 3 years ago.
Can I log on and look please on the connected computer?

It is easier to work with you on this. You can see and control everything I do


Can you please go to www.teamviewer.com

Click on Download in the top right.

Go down to "TeamViewer Quicksupport"

Click on Download and download and run the program.

It will give you an ID and a Password.

Please give me the ID (leave a space between each character eg: 1 2 3 4 5 6 7 8 9) and the password XXXXX your next message to me here.

Do not close the program, but leave it open.

I can then connect to your computer.

Thank you

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