Ask an Email Question, Get an Answer ASAP!
Hello Patricia! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8, or mac computer?Can we do a remote session, so we can chat, and I will be able to help you directly?Please reply at the box below. Thank you,
LAPTOP WINDOWS 7
Can you please click on the website below, then click on Join session, then allow the Elsinore / ScreenConnect remote program to run, then we can chat, and I will be able to help you directly:http://18.104.22.168:8040/?Session=10acffbe-dc18-4c84-acaf-e7a056e2d4b0Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,
Edit: We've been communicating, but it looks like you are away now; when you are available, please reply back at the box below to continue. Thank you,