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AAATom
AAATom, Consultant
Category: Email
Satisfied Customers: 468
Experience:  20+ years of experience using and deploying e-mail systems
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Please can you advise me, I own a canon 350D and a 650D. I

Resolved Question:

Please can you advise me, I own a canon 350D and a 650D. I have both Canon DPP and Adobe Photoshop 9 on my computer, when i shoot in raw file 350D will open in both however it will only open in DPP for the 650D.I have tried colour space sRGB and Adobe RGB without any Success, i can download from the 650D to photoshop but the file will not open.
Submitted: 3 years ago.
Category: Email
Expert:  AAATom replied 3 years ago.

AAATom :

Hello and welcome to JustAnswer!

I would like to help you get raw files into Photoshop 9.

As it is, Photoshop 9 does not support raw conversion of Canon 650D raw files.
The conversion is "handled" by Adobe's "camera Raw plug-in and the version that reads 650D raw files (version 7.1) is not compatible with your version of Photoshop.

The workaround is to use Adobe's DNG converter program (it is free).
DNG is a "universal" raw format invented by Adobe. You should be able to open DNG files in Photoshop 9 without problems.

Please let me know if you would like me to give you download link for Adobe's DNG converter.
Also, please let me know if you use Windows or Mac.

Thank you,
Tom

Customer:

Thank you for your reply, please send the link for dng converter i use windows

Customer:

Thank you for your reply,please send link for DNG cnverter, i use windows.

AAATom :

You are welcome!
Here is the link to the page where you can download Adobe's Camera Raw and DNG Converter files:
Windows: http://www.adobe.com/support/downloads/product.jsp?product=106&platform=Windows

Customer:

Thank you for your reply please send link for dng converter,i use windows.

AAATom :

Hello, I just posted the link - please let me know if you do not see it.

AAATom :

The above link leads to a page where you can choose a version what might be confusing.
This is a link to the page where you can download the latest DNG converter
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5389

Customer:

Do i download all the versions ?

AAATom :

I apologize, no need to download all of them , only the version 7.1 from this page:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5389

AAATom :

You can also download any of the newer versions, of course, but the 7.1 is the minimum you need (it contains the latest Adobe's Camera Raw Converter).

AAATom :

So, downloading "Adobe DNG Converter 7.1" should give you ability to convert Canon 650D raw files to DNG.

AAATom :

The newer versions contain support for other cameras and are much larger (174MB vs 88MB).

AAATom :

Please let me know if you face any difficulties.

AAATom and 2 other Email Specialists are ready to help you
Expert:  AAATom replied 3 years ago.
Hello Brian,

since your last response in chat seemed to show that you might have difficulties viewing chat properly, I have switched this to Q&A.

Below is the link to the DNG converter download page you need:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5389

Please let me know if you succeeded downloading and installing it or if you face any difficulties.

Thank you,
Tom