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Ansh P.
Ansh P., Email Expert
Category: Email
Satisfied Customers: 8148
Experience:  10 years experience in Mail Software/Webmail technology.
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I can go online, my wifi is working - yet on Friday outlook

Resolved Question:

I can go online, my wifi is working - yet on Friday outlook stopped downloading my emails from my desktop. I tried to do it via my laptop, and the same thing happens. This makes me think it''s my internet service provider, but my website is up and running.

I am confused!
Submitted: 2 years ago.
Category: Email
Expert:  Ansh P. replied 2 years ago.

Ansh P. :

Hi and welcome. I'm Ansh and today, I will be trying my best to solve your issue.

Ansh P. :

Are you available to talk now?

Customer:

yes

Ansh P. :

Thanks

Ansh P. :

Would you mind me taking a look remotely at the issue?

Ansh P. :

Are you there?

Customer:

no, that's fine

Customer:

How can I give you remote access?

Ansh P. :

Are you on the computer with issue now?

Ansh P. :

Thank you.

Customer:

yes

Ansh P. :

Do you have any remote software installed?

Customer:

not sure what you mean

Ansh P. :

No issues, which browser are you using now?

Customer:

google chrome

Ansh P. :

Please click on this link and run team viewer: http://tinyurl.com/ay6foon


 


You will get an ID/Password. Please provide me the same to connect to your machine.

Customer:

id 411 299 863

Customer:

password XXXXX

Ansh P. :

Thanks, XXXXX XXXXX

Customer:

okay

Ansh P. :

thanks

Ansh P., Email Expert
Category: Email
Satisfied Customers: 8148
Experience: 10 years experience in Mail Software/Webmail technology.
Ansh P. and other Email Specialists are ready to help you

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