Hello Jane! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.? Are you able to send an email message to any other email address?Do you know if anyone else is able to send to that hotmail email address? Or if you have another email address, you can test.Please reply at the box below. Thank you,
Forgot to say that I don't have another email address I can use to test. Just found another friend on Hotmail I can email ok but still unable to send to the person I was trying to contact. The problem has been ongoing for some time.
Yes - I think. What's a remote session?