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Ask Ansh P. Your Own Question

Ansh P.
Ansh P., Email Expert
Category: Email
Satisfied Customers: 8148
Experience:  10 years experience in Mail Software/Webmail technology.
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I have just received a spam e-mail from customer support -

Resolved Question:

I have just received a spam e-mail from customer support - e-mail *****@******.*** saying my online access has been temporarily disabled and please press "Restore your Access" but I do not know if this e mail is genuine, especially reading the e-mail address given.

Please can you tell me is you would send such an e-mail or should I just report it as spam?
Submitted: 2 years ago.
Category: Email
Expert:  Ansh P. replied 2 years ago.

Ansh P. :

Hi and welcome. I'm Ansh and today, I will be trying my best to solve your issue.

Ansh P. :

What is your email service?

Customer:

Virgin Media

Ansh P. :

Thanks

Ansh P. :

By the description you gave about the email received, it's definitely seems like a spam mail

Ansh P. :

Please do not click on that mail whatsoever

Ansh P. :

else your account may get hacked

Ansh P. :

Report this email as spam

Ansh P. :

Let me know if any further questions please.

Customer:

No, Thanks. Goodbye for now. Please sign off.

Ansh P. :

You're welcome. Please do not forget to leave me a feedback below using the smileys.

Ansh P. :

If you can't click on the smileys, please let me know and I will switch this question to Q&A mode so that you can do it.

Customer:

OK I can't click on the smileys as it says you haven't finished

Ansh P. :

Let me convert this question to Q&A so that you can rate me up! thanks

Customer:

Service OK

Ansh P., Email Expert
Category: Email
Satisfied Customers: 8148
Experience: 10 years experience in Mail Software/Webmail technology.
Ansh P. and 2 other Email Specialists are ready to help you
Expert:  Ansh P. replied 2 years ago.
Thanks Pat. You can rate me above.
Expert:  Ansh P. replied 2 years ago.
Hi Pat,

Please let me know how is the issue now? If you need further help with this issue, kindly get back to me and reply below. If everything is good, please rate me positively for the help using the smileys on this page.

Thanks,
Ansh P.
Tech Specialist - JustAnswer.com
Expert:  Ansh P. replied 2 years ago.
Hi Pat,

Please let me know how is the issue now? If you need further help with this issue, kindly get back to me and reply below. If everything is good, please rate me positively for the help using the smileys on this page.

Thanks,
Ansh P.
Tech Specialist - JustAnswer.com

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