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Frederick S
Frederick S, Computer Specialist
Category: Email
Satisfied Customers: 699
Experience:  Computer technician; founder of a home PC repair company.
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I cannot get inbox messages on my e mail nd your solutions

Customer Question

I cannot get inbox messages on my e mail nd your solutions don;t work for AppleMac
Submitted: 3 years ago.
Category: Email
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is Richard and I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

Can you tell me please which email program you are using? eg: Apple Mail?

And what is the error you are receiving when you try to get your emails?

Thank you
Customer: replied 3 years ago.

 


BTinternet.com There is no response when I click get mail

Expert:  Richard replied 3 years ago.
Thanks Barbara.

But iot it via your web browser or via an email program such as Apple Mail you are accessing your emails?

Customer: replied 3 years ago.

I am an OAP and I don' understand your question

Expert:  Richard replied 3 years ago.
Can I log on and look please on the connected computer?

It is easier to work with you on this. You can see and control everything I do

Can you please go to www.teamviewer.com

Click on Download in the top right.

Go down to "TeamViewer Quicksupport"

Click on Download and download and run the program.

It will give you an ID and a Password.

Please give me the ID (leave a space between each character eg: 1 2 3 4 5 6 7 8 9) and the password in your next message to me here.

Do not close the program, but leave it open.

I can then connect to your computer.

Thank you
Customer: replied 3 years ago.

how do I go to wwteam viewer?

Expert:  Richard replied 3 years ago.
You click on the link I gave you Barbara.

The blue text.